1. Introduction

Welcome to Enquire GmbH ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your data when you visit our website enquire.at (the "Website"). By using our Website, you agree to the terms of this Privacy Policy.

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2. Data We Collect

We may collect the following types of personal data:

• Contact Information (name, email address, phone number) when you submit inquiries.

• Technical Data (IP address, browser type, operating system, referring URL) for website analytics.

• Transactional Data (if applicable, for digital product purchases).

• Any additional information you provide voluntarily.

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3.  How We Use Your Data

We use your personal data for the following purposes:

• To respond to inquiries and provide customer support.

• To improve our Website’s functionality and user experience.

• To process transactions related to digital products.

• To comply with legal obligations.

• For security and fraud prevention.

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4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent – When you provide us with your data voluntarily (e.g., filling out a contact form).

• Contractual necessity – When data processing is necessary to fulfill a contractual obligation.

• Legal obligation – When required to comply with applicable laws.

• Legitimate interest – When processing is necessary for business operations, provided it does not override your rights.

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5. Data Retention

​We retain your personal data only as long as necessary to fulfill the purposes stated in this Privacy Policy. The retention period depends on legal, contractual, and business requirements.

 

6. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your data with:

• Service providers assisting us with website hosting, payment processing, or analytics.

• Legal authorities if required by law.

• Business partners only when necessary for service provision, with your consent.

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7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access – Request a copy of your personal data.

• Right to Rectification – Correct inaccurate or incomplete data.

• Right to Erasure – Request deletion of your data under certain conditions.

• Right to Restrict Processing – Limit how we use your data.

• Right to Object – Object to certain types of processing.

• Right to Data Portability – Request transfer of your data to another service provider.

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8. Security Measures

We take appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

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9. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience. Please refer to our Cookies Policy [link] for details on how we use cookies and how you can manage your preferences.

 

10. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date. Continued use of our Website after updates constitutes acceptance of the revised policy.

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11. Contact Information

If you have any questions about these Privacy Policy, you can contact us at: enquire@office.at